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CertMetrics Technical Support

Candidate Support | Program Support

Candidate Support

If you are a candidate experiencing a technical concern with your user account, please contact the program you are certifying with.

Due to privacy regulations, Alpine Testing Solutions is not able to provide direct support to candidates. Please initiate your support request with the program sponsoring your exam or certification. 

Program Support

If you are an administrator, program manager, or support technician for a program using CertMetrics, please contact your program manager or implementation specialist for support.