CertMetrics is a world-class candidate management system that provides innumerable benefits to both your organization and the candidates you serve. Its exceptional features, support, and stability make CertMetrics a stand-out in its field. No competitor boasts the flexibility and feature set offered by CertMetrics. CertMetrics isn’t just an afterthought by a Learning Management System (LMS) to try and shoehorn in candidate and credential management; rather, its primary purpose is to address candidate and credential management needs to assist your program today and into the future.
One of the greatest advantages to using CertMetrics is its ability to meet the ever-changing needs of the testing industry. Everything from program-specific branding to language variation and localization has been incorporated into our highly reliable platform, which is suitable for both small and large programs. Program-specific branding eliminates candidate confusion when accessing your CertMetrics instance by displaying your organization’s color scheme, logo, and program-appropriate terminology, while the localization feature allows for both English and translated languages familiar to your candidate population within CertMetrics to create a cohesive candidate experience.
In addition to leveraging custom look and feel and language controls to align CertMetrics to meet organization’s needs, testing programs are also able to select which of the optional core features they wish to use, as well as choosing any additional add-on modules to upgrade the core functionality to fully tailor CertMetrics to organization requirements.
CertMetrics is continually updated to ensure that existing functionality keeps pace with changes in the testing industry and Alpine actively invests in CertMetrics to design new core features and add-on modules specific to candidate management. The end result is a candidate management solution that doesn’t stay stagnant but rather continues to shape the future of candidate management.
A testing program that onboards to CertMetrics is initially provided with both an implementation specialist and a program manager. The implementation manager and program manager work together with Alpine’s pool of technical resources to schedule and manage key implementation tasks. Once the implementation is complete, the program manager continues to support the client, becoming a specialist on the client program and providing support. Alpine’s program managers continue to work with clients to gather any new or updated requirements. These requirements are prioritized and drive the work that is done while also greatly influencing the road map and direction of the product.
Alpine employs the Agile (Scrum) method of project management for implementing and managing clients on CertMetrics. The duration of each iteration of work—called a sprint—is 2 weeks. At the end of a sprint, work is moved from development to the beta environment for client review and approval before being pushed to the production environment. Our iterative process for development projects allows for batching work together and for regular check-ins to view progress and make course corrections when needed. There are minimal surprises when a client is implemented or a multi-sprint project is complete because the client is able to check-in and review the work along the way. In addition to communicating with the assigned program manager, Alpine leverages a client-shared work flow tool for managing tasks and tracking progress through completion.
CertMetrics Core Features
At the core of a great candidate management solution is both outstanding technology and superb support processes and personnel. Testing programs are able to select from among core components based on their candidate management requirements, enabling all or some of the features available to support their program and form the backbone of their CertMetrics implementation.
Click on a link below to learn more about these core features and how CertMetrics is helping improve credential programs:
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Did You Know?
The U.S. Department of Justice has published proposed amendments to the Americans with Disabilities Act. These changes could have a direct impact on the credentialing and assessment industry. The proposed changes can be found at www.ada.gov.