- Location: Virtual
- Reporting to: Product Director, Technology Solutions
- Status: Full-time, Salary
Position Description
The Technology Product Specialist will collaborate with other members of the Product & Service Management team in executing strategy and achieving goals related to product lifecycle management. This role supports products from conceptualization to go-to-market and conducts day-to-day technical maintenance activities across the company technology portfolio. The role focuses on tasks related to software/product task management, software/tool/platform support, technical logistics/testing, software/documentation development, standardized and technical infrastructure development, and tool development.
Key Responsibilities
- Perform testing to ensure quality control of product features and functionality, maintenance tasks, and bug fixes as well as testing associated with integration build outs and epics
- Assist in scoping functional specifications
- Contribute to product road map maintenance, including timelines, task assignments, and status updates
- Support localization tasks driven by feature and integration build outs
- Organize and support maintenance of product documentation
- Manage technical project management tasks and timelines in support of standard product development and maintenance and custom client solution design
- Monitor status and identify scope creep across Product & Service Management-managed workspaces, including feature buildouts, maintenance, backlog, and custom client requests
- Manage, organize, maintain, and triage Product & Service management workspaces, including task review, resource assignment, task status, and task resolution
- Collaborate internally to provide product and client support/documentation for third-party
partner platforms, including development platform implementation and delivery integrations
Competencies
- Excellent collaboration, communication (written and verbal), and interpersonal skills
- Excellent organizational skills and attention to detail
- Excellent problem resolution and time management skills
- Ability to learn and adapt to new technologies
- Ability to manage priorities to multiple projects in a fast-paced, changing environment
- Ability to work effectively in a virtual environment (e.g., self-starter, disciplined, troubleshooting)
- Ability to work well in and across diverse and multi-disciplinary teams
- Proficient with Microsoft Office products
Position Requirements
- Bachelor’s Degree (or relevant work experience)
- 3-5 years industry experience
- Minimum 3 years of experience in product management or technical program management
- Minimum 3 years of experience with project management tools
- Minimum 3 years of experience with usability and functionality testing and optimization practices
- Minimum 3 years of experience with drafting of functional requirements and documentation
- Up to 25% travel
Preferred
- Familiarity with Alpine’s suite of technological product solutions
- Experience within the testing industry
About Us
Alpine strives to be the psychometric, test development and validation, and credential management partner of choice for sustainable credentialing and education programs. We provide quality, practical solutions that enable test sponsors to develop, maintain, and continuously improve testing programs; contribute to the science and practice of testing; and enrich the world in which we live.
We are employee owned and encourage ownership thinking. We are committed to the success of our clients. We are customer service driven, entrepreneurial, team oriented, and supportive. We are equally committed to quality of life. We offer opportunities for rewarding and challenging work; a virtual office environment; competitive compensation packages that include comprehensive benefits, a 401(k) retirement plan, and an Employee Stock Ownership Plan (ESOP); and a commitment to a diverse workforce.