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Program Manager

  • Location: Virtual Office, U.S.
  • Opening Date: September 30, 2022
  • Closing Date: TBD
  • Reporting to: Manager, Program Management
  • Status: Full-time, Salary

Position Description

The Program Manager works directly with internal team members and external clients to create and proactively drive client projects schedules, document project activities, manage project deliverables, manage contract requirements of scope of work, budget, and invoicing, and contribute to process improvement and other internal initiatives as necessary.

Key Responsibilities

  • Contribute to project scoping, schedule development, pricing and evaluation
  • Proactively manage project schedules, scope, budgets, and resources, including changes
  • Evaluate potential risks and proactively resolve problems
  • Communicate with internal team members and external clients on a daily basis via phone, email, and other virtual communication tools
  • Manage, process, and organize documentation and ensure project team members have necessary inputs to complete assignments
  • Perform contract management including budgeting, change orders, invoicing, client strategy, and project retrospectives
  • Plan and manage data sharing and other projects between Clients and 3rd party vendors

Competencies

  • Proficient with Microsoft Office, Adobe Acrobat Standard, and web-based meeting software
  • Excellent customer service skills
  • Excellent collaboration, communication (written and verbal), interpersonal, and negotiation skills with both technical and business users
  • Excellent critical, strategic, analytical thinking, and problem resolution skills
  • Excellent time management and organizational skills with attention to detail and the ability to prioritize and meet deadlines
  • Ability to lead, manage, and work effectively in a virtual environment

Position Requirements

  • Bachelor’s degree
  • A minimum of 1-3 years of relevant, applied experience in program management required; experience within the testing industry or SaaS a plus
  • A minimum of 1-3 years of relevant experience leading clients and stakeholders
  • Experience with contract management activities including scope, scope changes, project deliverables, budgets, and client strategy
  • Up to 15% travel, including some weekends

Preferred Experience

  • 3-5 years of relevant, applied experience in program management required; experience within the testing industry or SaaS a plus
  • Master’s Degree
  • PMP Certification
  • Experience with test development (e.g., educational, licensure, certification)
  • Experience with technical systems (e.g., information systems, engineering)
  • Experience with credentialing accreditation standards (e.g., NCCA, ANSI, ISO 17024)
  • Experience working with engineering, non-engineering teams, and other cross-functional stakeholders

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Alpine Testing Solutions

  • Our Vision:
    Be the psychometric, test development and validation, and credential management partner of choice for sustainable credentialing and education programs.
  • Our Mission:
    Provide quality, practical solutions that enable test sponsors to develop, maintain, and continuously improve testing programs; contribute to the science and practice of testing; and enrich the world in which we live.
  • Our Culture:
    We are employee owned and encourage ownership thinking. We are committed to the success of our clients. We are customer service driven, entrepreneurial, team oriented, and supportive. We are equally committed to quality of life. We offer opportunities for rewarding and challenging work; a virtual office environment; competitive compensation packages that include comprehensive benefits, a 401(k) retirement plan, and an Employee Stock Ownership Plan (ESOP); and a commitment to a diverse workforce.

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Accepted file type: pdf.
Accepted file type: pdf.