CertMetrics™ Credential and Data Management

• Managing and synchronizing data from multiple sources and vendors
• Scrubbing data and correcting common errors or flagging issues for additional research
• Storing and organizing program, credential, exam, and candidate data
• Performing automated merges based on client specific rules and requirements
• Tracking candidate progress against eligibility requirements, credential requirements, and credential-maintenance requirements (e.g. continuing education, update tests, etc.)
• Supporting candidate enrollment, online agreements, and fee collection
• Queuing and tracking fulfillment
• Providing candidates access to view their exam history and track their progress in earning and maintaining their credentials
• Automating personalized candidate communications based on key milestones and triggers within a candidate’s credential lifecycle

• Enabling each organization to determine which features and functionality it will use
• Providing each organization with its own CertMetrics™  instance that is skinned to meet its branding strategies
• Providing a localization toolset which enables each organization to customize all of its candidate-facing website and email text in English and then translate it to other languages
• Developing customized PDF certificates and score reports
• Storing and reporting on custom, organization-specific data fields
• Building and implementing custom dashboards and report templates
• Offering robust credential management processing to fit even the most complex credential logic requirements (e.g. candidate applications, eligibility, credential renewal and recertification, credential hierarchies, continuing education support, etc.)

• Standard and custom dashboards
  
• Standard and custom certification reports
• Standard and custom candidate demographic reports
  
• Standard and custom exam reports
  
• Standard and custom fulfillment reports
• Standard and custom report automation (i.e.automate reports to run and be distributed daily, weekly, monthly, quarterly or annually)

• CertMetrics™ enables programs to record information about each test that is essential to running appropriate psychometric analyses
  
• CertMetrics™ supports item/task- and form-level reports for tests using dichotomous and/or polytomous scoring
• CertMetrics™ supports item/task- and form-level reports for tests using traditional, innovative, and performance items and/or tasks

• CertMetrics™ Security Module uses a series of security scripts customized to the credential program and its exams to detect policy violations, data anomalies, and security infractions before applying test results to credential logic
• CertMetrics™ Security Module tracks all violations for reporting purposes
• CertMetrics™ Security Module allows organizations to automate responses to each infraction (e.g. send a warning email, place an exam on hold for review, automatically invalidate an exam, etc.)
• CertMetrics™ Security Module provides the tools needed to manually research security issues and take appropriate action (e.g. invalidate an exam, ban a candidate, etc.)
• CertMetrics™ Security Module allows organizations to proactively monitor the performance of their Test Delivery Provider(s)

• CertMetrics™ Exam Scoring Module scores exams in CertMetrics™ rather than at the test delivery provider
• CertMetrics™ Exam Scoring Module automatically notifies candidates when their custom PDF score report is ready for download
• CertMetrics™ Exam Scoring Module protects the exam content of removing the need to distribute the test key to the delivery provider
  
• CertMetrics™ Exam Scoring Module combined with CertMetrics™ Security Module provides the highest degree of security and monitoring to safeguard the integrity of your exams and credentials